Returns & Exchanges
We want you to fall in love with your new olfactory narrative, so we offer an easy 30-day return window for all full-sized fragrances. Please note that sample sets and discovery kits are final sale to ensure you can explore our library risk-free before committing to a full volume.
Consult the Index
Ensure your fragrance is at least 75% full and was purchased within the last 30 days to qualify for a return or exchange.
Start Your Chapter
Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a prepaid shipping label.
Package Your Story
Securely pack the bottle in its original literary-inspired box and outer shipping carton to prevent damage during its journey back to our archives.
The Final Edit
Once our team receives and inspects your return, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing